Restaurant services in Shanghai are notoriously bad. Most of the time it's a matter of attitude. And then there's this:
Josekin: May I have a glass of warm water?
Waitress: I'm sorry, sir, we only serve bottled mineral water.
Josekin: Not warm, right?
Josekin: Do you serve anything warm?
Waitress: Green tea or red tea.
Josekin: I'll have green tea then.
About 10 seconds into me sipping my nice and warm green tea did I realize... didn't she use warm water to make the green tea (RMB 38, by the way)!?
Stupid Josekin? Stupid waitress? Or smart business?